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Select Comfort mattress warranties and replacement parts    
 
In addition to our extensive mattress warranties, Sleep Number beds are backed by positive reviews from thousands of customers 20-YEAR LIMITED WARRANTY ON
SLEEP NUMBER® MATTRESSES & FOUNDATIONS

What is covered:

  • A.H. Beard Advanced Sleep Products PTY LTD warrants that your mattress and/or foundation will be free from defects in materials and workmanship for a period of 20 years from the original purchase date.
  • Warranty is limited to product repair or replacement only.

    What is not covered:

  • Conditions arising from normal wear and tear. (Conditions arising from normal wear and tear include, but are not limited to, mattress cover compression, foam compression or discoloration of components.)
  • Damage from tampering with or from opening the Firmness Control System.
  • Damage from misuse or abuse of the warranted product or component.
  • Damage from laundering or dry-cleaning.
  • Acts of God, such as but not limited to lightning damage.

    What you must do:

  • Return the warranted product or component in sanitary condition to an authorised A.H. Beard Advanced Sleep Products PTY LTD service centre. A.H. Beard Advanced Sleep Products PTY LTD will incur the cost of shipping up to two years after the original purchase date; after two years the return shipping to A.H. Beard Advanced Sleep Products PTY LTD will be at the customer's expense.

    Please telephone our Customer Service Department at 1300 242327 to locate the nearest authorised service centre and arrange for the return of the warranted product or component.

    What we will do:

  • A.H. Beard Advanced Sleep Products PTY LTD will repair or replace, at A.H. Beard Advanced Sleep Products PTY LTD's option, the defective product or component at a cost to the original purchaser based on the following table. The "price" is the price of the defective product or component at the time the warranty claim is made, or the price of a comparable product or component if the original product or component is no longer in production.
  • For example, if a warranty claim arises 12 years after the original purchase date, the cost to the original purchaser would be 68% of the price (that is, 20% plus 4% for each of the 12 years) and Select Comfort would be responsible for 32% of the price
  • A.H. Beard Advanced Sleep Products PTY LTD reserves the right to substitute products or components of equal or better quality, and to use or deliver refurbished products or components, in the repair or replacement of any product under this limited warranty.

    Years After Original Purchase Date Original Purchaser's Cost
    Up to 2 years No Cost
    2-20 years 20% plus 4% of price for each year from original purchase date.

    What will void this warranty:

  • Tampering with any component or opening the Firmness Control System and its hand control unit.
  • Misuse or abuse of the warranted product or component.
  • Sale, transfer or other disposal of the warranted product or component.

    Limitations:

  • A.H. Beard Advanced Sleep Products PTY LTD reserves the right to refuse to repair or replace any product or component that is returned in an unsanitary condition.
  • Subject to law, customer maintains responsibility for installation of parts replaced under terms of the warranty.
  • This Limited Warranty is non-transferable.
  • Repair or replacement of a product or component under the terms of this limited warranty in no way lengthens the limited warranty period.
  • ANY IMPLIED WARRANTIES APPLICABLE TO THIS PRODUCT, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN LIMITED WARRANTY.

    This guarantee is in addition to, and does not restrict or modify any guarantee or condition implied or any right to recourse against the manufacturer conferred by the Trade Practices Act (as amended) or any relevant State Act.

    All claims relating to the Limited Warranty of Sleep Number® bed should be made by contacting Customer Service at 1300 242327 or writing to
    A.H. Beard, 40-54 Bryant Street, Padstow 2211 NSW

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    © 2010 Select Comfort SLEEP NUMBER, SELECT COMFORT and the Double Arrow Design are registered trademarks and
    THE SLEEP NUMBER BED BY SELECT COMFORT is a trademark of Select Comfort Corporation.
    A.H. Beard Advanced Sleep Products PTY LTD is the manufacturer and distributor of the Sleep Number® bed in Australia.